I just bought this laptop and I read a lot of good things about Shotcut, so I tried it. I read about that program having a lot of issues though and that was also on an old laptop. I thought i should also add that I tried another free program called Blender for video editing, and that was out of sync as well after rendering. I’ve tried all the below presets and tried changing the frame rate and the quality and nothing. Watching the exported videos back, the video is lagging behind the audio. It gradually becomes worse throughout the video and by the end it’s like 1-2 seconds out of sync which is a considerable amount. So I did that, and it starts out fine, but you realise a few minutes in that the audio and video are slightly out of sync. Sure it’s a bit laggy when playing it through the Project preview, but I managed to deal with that because the actual audio and video were in sync and I thought it would all come together once I exported it. In Shotcut while editing, everything plays normally with no lag amongst the videos and audios. Also to note, my video is almost 15 minutes long. So a bit of context, it’s combined with the two below recorded videos, and I’ve made a lot of cuts and added video/audio effects, as well as a few images and audio clips. I’ve spent a long time editing a video and the video and audio are not in sync after exporting. It's best to be working with our TechSupport staff when performing steps like these.Hi there long story here but it’s an important read and I’m begging for help. When we suggest that course of action, it's always as a troubleshooting step, or a workaround, intended to help get you unstuck. we never consider deleting things in the registry to be a "fix". But I wouldn't expect any serious problems.Īnd just to clarify for others who may read this later. So you will lose any customization you've made in the preferences dialog, most-recently open projects, last used production settings, etc. Deleting the Camtasia Studio / 9.0 hive under HKEY_CURRENT_USER (not HKEY_LOCAL_MACHINE) while Camtasia is closed will basically reset you to a first-run state, meaning all of those values will be reset to factory defaults on the next run. It's always a good idea to make a backup first, just in case. You should be OK with the registry changes you made. It will be important for us to be able to reproduce the error in order to fix it. If you can think of anything else that might have been a trigger, please do let us know. The registry info you provided may help as we look for a root cause. Our TechSupport staff can help with this.Īgain, I apologize for the trouble this has caused you. If not, then we'll need some crash diagnostics in order to diagnose and fix the issue. If we get past the crash, then I guessed correctly. But in this case, the value we're deleting will be regenerated on next run (assuming we get past the crash). You shouldn't delete things from the registry at random. In general, the warning gives good advice. After pressing the Delete key, you'll get this scary warning (on Windows 10, or a similar prompt on other OS's). Click on the TimelineHeight value on the right side, then hit the Delete key to delete it.Ĥ. Navigate to the TimelineHeight entry as shown in this screenshot. I'm not 100% sure this is what's causing your crash, but it's a guess.ģ. But I've seen a few cases when this doesn't work as expected. This normally works great, and the main window is restored to be just as you left it. We save the height of the timeline on app close, and we try to restore the timeline height on next run. One thing we've had some trouble with is the splitter that separates the timeline on the bottom of the UI from the preview, tools, and properties panel on the top. It appears that we're trying to set the height of something in the UI, and it's failing in an unexpected way (exception is thrown). From the information in your post, I can only make an educated guess. When I open this in the Visual Studio 2015 debugger, it shows this:Īn unhandled exception of type '' occurred in PresentationFramework.dllĪdditional information: Set property '' threw an exception.įirst of all, sorry for the trouble. The crash always happens while "Preparing Main Window", regardless of whether I try to open an existing project or create a new project (at first I thought it was a buggy project - but that's not the case). Camtasia 9 did work on this machine before, it only started crashing yesterday but I didn't have it open for a little while (a month or two), and there was one fairly big Windows update in the meantime, so this could very well be related. Unfortunately, this completely stopped production of a few trailer videos I need to have ready today, so I'm looking for any advice on how to fix this. I have already opened a support ticket on this one (351012), as recommended here.
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